At Giant Industrial Group (GiG), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with us, or purchase our products.
1. Information We Collect
When you interact with GiG, we may collect:
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Personal Information: Name, email address, phone number, billing/shipping address, and payment details when placing an order or filling out forms.
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Non-Personal Information: Browser type, device information, IP address, and browsing behavior to help us improve our website performance.
2. How We Use Your Information
GiG uses collected information to:
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Provide and deliver our products and services.
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Process transactions securely.
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Respond to inquiries and customer support requests.
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Send updates, offers, and company news (only if you have opted-in).
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Improve our website functionality, usability, and user experience.
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Ensure compliance with legal and regulatory obligations.
3. Data Sharing and Disclosure
We respect your privacy and do not sell or trade your personal data.
However, we may share information with:
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Trusted Service Providers: To assist in payment processing, delivery, and IT support.
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Legal Authorities: When required by law or to protect our legal rights.
4. Data Security
At GiG, quality and safety are at the heart of our operations — this extends to protecting your data. We implement strict technical and organizational measures to safeguard your information against unauthorized access, loss, misuse, or alteration.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Improve user experience.
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Remember your preferences.
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Analyze website traffic and performance.
You can control or disable cookies through your browser settings, but some features of the website may not function properly.
6. International Standards & Sustainability
In line with our quality, diversity, sustainability, and development values, GiG not only upholds international manufacturing standards but also ensures that your data is handled in compliance with global data protection principles.
7. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you.
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Request correction or deletion of your data.
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Withdraw consent for marketing communications at any time.
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Lodge a complaint with a data protection authority if applicable.
To exercise your rights, please contact us at: [Insert Contact Email/Phone].
8. Third-Party Links
Our website may contain links to external websites. GiG is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing personal data.
9. Policy Updates
GiG reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date revised accordingly.